Contact

We welcome your enquiries and ensure all are answered, however, to help us deal with your queries efficiently please direct them to the correct department:

Our office is open Monday to Friday, 08:30 to 17:30. Fleet Assist, our dedicated accident management team are on hand 24 hours a day to provide advice and assistance.

General

NHS Fleet Solutions
Cobalt Business Exchange
Cobalt Park Way
Newcastle upon Tyne
NE28 9NZ

Telephone: 0344 811 8228 (option 1)

The Aftercare Team

(for all queries relating to a current or recently returned vehicle)

Telephone: 0344 811 8228 (option 1)
Fax: 0191 293 4293

The Orders Team / Customer Liaison Team

(for all queries relating to a quotation or a current order)

Telephone: 0344 811 8228 (option 2)
Fax: 0191 293 4293

Email

Existing orders: sales@nhct.nhs.uk
New quotations: quotes@nhct.nhs.uk

The Deliveries Team

(for all queries relating to the delivery of your new vehicle)

Telephone: 0344 811 8228 (option 3)
Fax: 0191 293 4293

The Accident Team

(to report a new or discuss an existing accident claim)

Telephone: 0344 811 8228 (option 4)
24 Hour Accident Helpline (Fleet Assist): 0344 576 1526

Northern Ireland 24 Accident Helpline

Salary Sacrifice / Deduction: 0345 266 0575
Business Sacrifice / Deduction: 0800 678 3030

For information regarding your leasing company visit My Account.